I understand everyone’s frustration completely. And please believe I am more frustrated with
this delay that you can ever possibly imagine. I would love nothing more than to have had these orders out long ago.
You can rest assured that I am working as fast as I can (without burning myself out again) and will ship the orders as fast as humanely possible.

This is my occupation. I do not take it lightly. I put my heart and soul into this. I treat each and every customer as I would like to be treated and give the best customer service I can possibly give.  I feel as though this is evident.

There is nothing more I can say or do.

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